Thank you for visiting the Zenith Insurance Company (“Zenith”) website. This document is our Privacy Statement, which we have created in order to demonstrate our firm commitment to the protection of the privacy of you, our customers and visitors. The following discloses our information gathering and dissemination practices for TheZenith.com, and for any other website operated by our companies.

Our Policies Regarding Children and Minors

If you are under the age of 18, do not register for an online account without the express consent and participation of a parent or guardian.

Zenith will not knowingly collect any personal information about you if you are under the age of 13, except as otherwise required by law. If you believe that we have information from or about any minors under the age of 13, please notify us at 800-440-5020.

Information Collected, Use and Disclosure of Your Information

We use your IP address to help diagnose problems with our server, and to administer our website. Your IP address is also used to gather broad demographic information.

We also automatically collect information via technology about how you use Zenith’s website, including the elements you have interacted with, metadata, and other details about these elements, clicks, change states, and other user actions. This information is used primarily to provide, maintain, protect, and improve our current products and to develop new ones.

We use cookies on certain pages of our site. Cookies are stored on your computer, not on our site. Most cookies are “session cookies” which means that they are automatically deleted at the end of each session. A cookie itself does not have the ability to automatically collect personal information about you. A cookie can store certain information that identifies your computer to us so that you don’t have to re-enter that information as frequently when you use our site. The cookie does not contain your password.

The website’s registration form requires users to give us contact information including your name, job title, company name, company address, company phone number, email address, policy number, policy effective date, and demographic information including company zip code (information about age, gender, income, and financial information including account and credit card numbers may be optional). The customer’s contact information may be used to contact the visitor when necessary.

We also occasionally may send email to our users announcing changes in our services and other information we believe will be of interest to our customers and potential customers. Users may opt-out of receiving future mailings; see the choice/opt-out section below. Contact information that is collected is used to verify the user’s policy and to bill the user for products and services. Demographic and profile data is also collected at our site.

If you send us personal correspondence, such as emails or letters, or if other users or third parties send us correspondence about your activities or postings on our site, we may collect such information into a file specific to you. We use information in the file that we maintain for you, and other information that we obtain from your use of the services, to resolve disputes, troubleshoot problems, and enforce our agreement for Terms and Conditions of Use.

We have partnered with various affiliates and companies, and gather information regarding services and products our partners may provide. This information may be made available to those affiliates and companies on an aggregate basis.

We cannot ensure that all of your private communications and other personally identifiable information will never be disclosed in ways not otherwise described in this Privacy Statement. For example, we may be forced to disclose information to the government or third parties under certain circumstances, or third parties may unlawfully intercept or access transmissions or private communications. We can (and you authorize us to) disclose any information about you to law enforcement or other government officials as we, in our sole discretion, believe necessary or appropriate in connection with an investigation of fraud, intellectual property infringements, or other activity that is illegal or may expose us to legal liability.

Linked Sites

For your convenience, this site contains links to other sites. Zenith is not responsible for the privacy practices or the content of such websites. For more information about our policies with regard to third party websites, please see the Terms and Conditions of Use.

Security

Access to personal information that you have provided to us is limited to employees, consultants, and other agents of Zenith who need to know that information in order to service your account. We store data in a controlled, secured environment. We have physical, electronic, and procedural safeguards in place to protect against the loss, misuse, or alternation of information that we have collected from you on our site.

Email Communications

We use the information that you provide for the express purpose of sending email news and communications about Zenith and workers’ compensation and Agribusiness Solutions related issues. Zenith does not sell or share email addresses with third parties. We do not give or sell our customers’ personal information to others for marketing purposes. If you do not want to receive email from us, please follow the opt-out instructions at the bottom of any email message you receive from us, or email us at optout@thezenith.com.

Choice/Opt-Out

This site gives users the following options for removing their information from our database, to not receive future communications, or to no longer receive our service. You can send email to optout@thezenith.com.

This internet privacy notice applies to Zenith National Insurance Corp. and its majority owned subsidiaries, including but not limited to:

• Zenith Insurance Company
• ZNAT Insurance Company

Contacting the Website

If you have any questions about this Privacy Statement, the practices of this site, or your dealings with this website, you can contact:

Zenith Insurance Company 21255 Califa Street Woodland Hills, CA 91367 800-440-5020 WebQuestions@thezenith.com